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Creating a Port

This topic describes how to create a Port in the Megaport network. Your organization’s Port is the physical point of connection between your organization’s network and the Megaport network. You will need to deploy a Port wherever you want to direct traffic.

The Megaport ONE Portal steps you through selecting a data center location, specifying the Port details, and placing the order. To connect, you can start with a single data center location, however, we recommend selecting two different locations to provide redundancy.


Before proceeding, ensure that you have set up your Megaport ONE account. You can deploy a Port only in a billing market you have already enabled. For details, see Setting Up a Megaport ONE Account.

To create a new Port

  1. In the Megaport ONE Portal, choose Networking > Services.
  2. Click Create Service and select Port.
    Create Port
  3. Specify a location for the Port.
    Search for your preferred data center using the Country drop-down list, or enter a search term to filter results as you type. Click Clear Filters to reset the filters. Note that you can only deploy a Port in a billing market you have already enabled.
    Specify Port Location

  4. Specify the Port Configuration details:

    • Port Name – Specify a name for the Port that is easily identifiable, particularly if you plan on having more than one Port.

    • Port Speed – Select 1 Gbps or 10 Gbps from the Port Speed drop-down list (100 Gbps is available in some locations). Ensure that your equipment is capable of interfacing with the selected speed.

    • Marketplace Visibility – By default, the Port is private to your enterprise and consumes services from the Megaport network for your own internal company, team, and resources. When set to Private, the Port is not searchable in the Marketplace (however, others can still connect to you using a service key). Click Public to make the new Port and profile visible on the Megaport network for inbound connection requests. It is possible to change the Port from Private to Public after the initial setup. For details on setting up a Marketplace profile, see Creating a Marketplace Profile.

    • Port Diversity – Select a diversity option from the drop-down list. You can create two diverse Ports or choose an existing Port for the new Port to be diverse from. For details on configuring Port diversity, see Port Diversity.

    • LACP & LAG Ports – Click Enabled if you want the Port to be a member of a LAG. To enable LACP, the Port speed must be 10 Gbps or higher. Specify the number of Ports to include in the LAG, up to a maximum of 8. For details on LAG, see Creating a Link Aggregation Group.

    The monthly price updates dynamically based on your selections. (Note that some partner managed (client) accounts do not display the pricing details.)

    Port Configuration Details


    Partner-managed accounts can apply a Partner Deal to a service.

  5. Specify the Port Billing Details:

    • Service Level Reference (optional) – Specify a unique identifying number for the Port to be used for billing purposes, such as a cost center number or a unique customer ID. The service level reference number appears for each service under the Product section of the invoice. You can also edit this field for an existing service.


      A VXC associated with the Port is not automatically updated with the Port service level reference number.

    • Minimum Term – Select month to month, 12 months, 24 months, or 36 months. Longer terms result in a lower monthly rate. By default, a 12 month term is selected. For details, see Port Pricing and Contract Terms.


      Partner and partner-managed accounts cannot view or change Port contract terms.

    • Promo Code – If you have a promotional code, enter it and click Add Code.

  6. Click Create Port to deploy the new Port.

  7. Click Confirm to initiate the provisioning of your new Port.

After the Port is provisioned, Megaport ONE generates a Letter of Authorization (LOA) specifying the demarcation point to be applied.

To view the LOA

  1. In the Megaport ONE Portal, choose Networking > Services.
  2. Select the new Port.
  3. Click Download LOA.
    Download LOA button
    Megaport will also send you the LOA PDF by email.
  4. Save the LOA locally. Provide it to your data center operator to establish the physical cross connects from your network device to your new Ports.

Once the Port is deployed, you have access to the Megaport network and can start adding Virtual Cross Connects (VXCs) to the Port. For details, see Creating a VXC.


The cost of a new cross connection and any related VXC fees are the responsibility of the customer, as outlined in Megaport’s Global Services Agreement.

Last update: 2023-11-14