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Terminating a Port

You can terminate a physical Port directly from the Megaport ONE Portal. Depending on your requirements, you can cancel the Port immediately or delay the cancellation until the end of your minimum contract term.

For details on Port contract terms, see Port Pricing and Contract Terms.

To terminate a Port

  1. In the Megaport ONE Portal, choose Networking > Services.
  2. Click the gear icon Gear icon next to the Port that you want to terminate.
  3. Select Delete Service.
    Delete Port
    The Terminate Services window appears. Early termination fees will display here, if applicable.
    Terminate services
  4. Select Now or Later:

    • Now – Stop service on the Port immediately. You will still be billed monthly for the remainder of your contract. After clicking Now, the Port cannot be restored.

    • Later – Continue service on the Port until the end of the contract term. The Port will remain active until the date and time shown, and you will be given 30 days notice before the expiration date. To restore a Port during the 30 day notice period, locate the Port in the Services page and click Click to restore the service. You cannot request to cancel a service “Later” if it relies on services that are not yet canceled.

  5. Type DELETE in all caps and click Delete to confirm.

Last update: 2023-07-07