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Megaport ONE Documentation
Monitoring MCR

Monitoring MCR

This topic describes how to view service logs and usage reports for a Megaport Cloud Router (MCR) in the Megaport ONE Portal. These detailed logs and reports help you monitor connections, evaluate performance, and troubleshoot issues with your MCRs.

You can also monitor the VXCs and BGP peering on MCR services, such as BGP session down, BGP authentication failure, and so on. Megaport offers a public API that you can use to access the services available through the Looking Glass. For more information, see Megaport API.

Viewing service logs

Viewing the service logs is a simple way to monitor the activity and performance of your MCRs. Megaport starts reporting metrics as soon as the MCR is Live in the Megaport ONE Portal.

To view service logs for an MCR

  1. In the Megaport ONE Portal, choose Networking > Services.
  2. Select MCR from the Types drop-down list.
  3. In the Name column, click on the MCR.
    The MCR details page appears.
  4. If necessary, scroll down the page until the Service Logs area is visible.
    By default, the oldest log events are listed first.
    Service Logs area
    A green check mark indicates that the service is running as expected, or shows a non-critical event such as a speed change. A yellow warning icon indicates that there is a potential issue with the service.

Note

See Troubleshooting MCR When Down or Unavailable and Troubleshooting MCR When a BGP Session is Down for ways to investigate MCR issues.

Viewing usage details

The Service Graphs provide helpful information such as inbound/outbound traffic and packet rates. The graphs are also useful for comparing monthly usage on an MCR.

The Service Graphs are updated every five minutes.

To view usage details for an MCR

  1. In the Megaport ONE Portal, choose Networking > Services.
  2. Select MCR from the Types drop-down list.
  3. In the Name column, click on the MCR.
    The MCR details page appears.
  4. On the MCR details page, click Metrics.
    The Metrics page appears, showing traffic by default.
    Service Graph
  5. From the Date Range drop-down list, select a time range for which to view usage details.
    You can view details for time intervals relevant to the service. For example, if the service has only been up for an hour, you will only see 1 hour as the time interval selection. Where available, the default time range is the last 24 hours.

  6. From the Metric Type drop-down list, select Traffic or Packets.

    Metric Description
    Traffic Traffic (bps) - The number of inbound and outbound bits per second.
    Traffic Unit - By default, the appropriate units are selected for the graph. To change the traffic units displayed to Gbps, Mbps, Kbps, or bps, select the required option from the Traffic Unit drop-down list.
    Chart Type - Select the required chart to view incoming and outgoing traffic by area or open, high, low, and close (OHLC) data points in the selected date range. Similar to a stock chart, the OHLC chart is a bar chart that shows open, high, low, and closing values for each period.
    In Bandwidth - Number of inbound bits per second.
    Out Bandwidth - Number of outbound bits per second.
    Packets In Packets - Incoming packet rate to the MCR, measured in packets per second (pps).
    Out Packets - Outbound packet rate from the MCR, measured in packets per second (pps).

  7. Click Local Time to change the graph to your local time zone.

You can show and hide data on the graph.

To show or hide data on the graph

  • Select or deselect the blue or red bandwidth direction options above the graph.

The following tools are also available to manipulate the graph:

Tool Description
Zoom in Zoom in.
Use the mouse to hover over a specific data point to see the values and exact time stamp.
Zoom out Zoom out.
Zoom selection Zoom in on a specific section of the graph.
Place the mouse pointer over the graph, then click and hold the left mouse button. Move the mouse left or right and release the left mouse button to zoom in.
Zoom pan Pan the graph left and right.
While the graph is zoomed in, click and hold the left mouse button, then move the mouse left and right to pan the display.
Zoom reset Return the graph to the default view.
Download graphical data Download the graphical data in SVG, PNG, or CSV format.

See also

Last update: 2023-05-23