Skip to content

Switching Account Types

This topic describes how to switch from a root tenant account to a child tenant account and vice versa.

Switching from a root tenant to a child tenant account

Megaport ONE offers two account types that enable partners to create an account hierarchy: root tenant and child tenant.

While logged into a root tenant account, the upper-left corner of the page displays the root tenant or child tenant name.

To switch from a root tenant to a child tenant account

  1. Click the reverse arrows next to the root tenant name to view the child tenants.

    Root Tenant Indicator

  2. Click a child tenant account.

  3. Confirm that you want to switch from a root tenant to a child tenant account.

    Confirm Switch From Root Tenant

    The upper-left corner of the page confirms that you are in a child tenant account.

Switching from a child tenant account to a root tenant account

To switch from a child tenant account to the root tenant

  1. Click the reverse arrows next to the child tenant name in the upper-left corner of the page.

  2. Click the root tenant account.

  3. Confirm that you want to switch from a child tenant account to the root tenant.

    Switch from Child Tenant to Root Tenant

    The upper-left corner of the Services page confirms that you are in a root tenant account.

    Root Tenant Indicator

Switching from a child tenant account to another child tenant account

To switch from a child tenant account to another child tenant account

  1. Click the reverse arrows next to the child tenant name in the upper-left corner of the page.

  2. Click a different tenant account.

  3. Confirm that you want to switch from one child tenant account to another.


Last update: 2023-05-23