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Locking Megaport ONE Services

If you have Company Admin permission for the Megaport ONE Portal, you can lock Ports, Megaport Cloud Routers (MCRs), Internet Exchanges (IXs) and other Megaport ONE services to prevent modification or deletion. For information on user roles such as Company Admin, see Managing User Roles.

You can only lock a Port or MCR if its provisioning status is “Live” (or was “Live” previously).

To verify the Port or MCR status

  1. Log in to the Megaport ONE Portal and choose Networking > Services.
  2. Click the Port or MCR.
  3. Select the Details tab.
  4. Verify whether the service status is “UP”.
    Port Details
    You can also mouse over the status indicator for the Port or MCR, which is a colored dot to the left of the service name:
    Gear Icon

To lock a Port or MCR

  1. Log in to the Megaport ONE Portal and choose Networking > Services.
  2. Click the gear icon next to the Port or MCR to lock and select Lock Service.
    Gear Icon
    A padlock appears next to the locked service.
    Locked Service

To unlock a service, click the gear icon and select Unlock Service or choose Actions > Unlock Service from the Details tab.

Example 1: A Port has a VXC attached. The padlock icons on the Port and VXC indicate that the Port’s provisioning status is Live, traffic is traversing across the VXC, and both services can be locked.

Example 2: The same VXC is attached to the Port. However, even though the Port is unlocked, the VXC remains locked. When a single VXC is locked, it is not possible to delete the VXC, the Port, or any attached services (as indicated by the dimmed Delete Port icons). To delete the Port, a Company Admin user must unlock the VXC first.

User role permissions

If an Admin user below Company Admin (such as a Technical Admin or Finance Admin user) has permission to make changes, they still won’t be able to delete or edit any locked Megaport ONE service. Only a user with Company Admin permissions can unlock the service.

Users at access levels below Company Admin can perform the following tasks:

  • Add VXCs/IX services to locked Megaport ONE services – Additional services will not be set to Locked status. By default, they will be set to Unlocked.

  • View details of locked Megaport ONE services – If a service is locked, its status can be viewed on the Details page.


Last update: 2023-01-27