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Networking Quick Start - Root or Child Tenants

This topic describes ordering Megaport services as either a root or child tenant user and how user roles affect ordering permissions.

Before you can order services with Megaport ONE, you need to create an account and set up some administrative details. For details, see Setting Up a Root Tenant Account.

Network services overview

To set up network services with Megaport through a root or child tenant account, you need to order a Port, an MCR, or an MVE. The ordering process is the same for root tenants and customers, with some ordering restrictions for child tenant account users. Through the Megaport ONE Portal, you can set up a complete end-to-end configuration and then proceed to the ordering process.

Port – Connects your equipment to Megaport through 1 G or 10 G fiber interfaces (100 G is available in some locations). With a configured Port, you can establish connections to other Ports, CSPs, or IXs.

MCR – A Layer 3 capable virtual router hosted by Megaport in cloud hotspot locations worldwide. An MCR does not require a Port, but you can connect to one as needed.

MVE – An on-demand Network Function Virtualization (NFV) service that supports branch-to-cloud connectivity on SD-WAN platforms. An MVE works as a gateway to connect enterprise SD-WAN enabled sites to the Megaport ecosystem, providing cloud-neutral, direct, and secure access to its extensive platform of cloud providers and other services. An MVE does not require a Port, but you can connect to one as needed.

Port to Port connection

Port to Port connection

Port to Cloud Service Provider connection

Port to CSP connection

Port to IX connection

MCR to CSP connection

MCR to CSP connection

MVE to CSP connection

MVE to CSP connection

Ordering restrictions for child tenant account users

Child tenant users have these restrictions on Megaport network service orders:

  • Child tenant users need permission to order services.

  • Child tenant users can only complete orders for billing market locations that have been pre-enabled by the root tenant. Child tenant users can request billing market enablement from their root tenant.

  • Child tenant users cannot use a promotional code when ordering services, unless they initially log in to a root tenant and then switch into the child tenant account.

Completing orders

Root tenants and child tenant users with Company Admin, Tech Admin, or Finance permission can order, edit, and terminate services, as shown in this table:

Role Ordering Permission
Company Admin Can complete the orders
Tech Admin Can complete the orders
Tech Contact Cannot complete the orders
Finance Can complete the orders
Finance Contact Can view the orders
Read only Can view the orders

Viewing services

A user logged in as a root tenant can see all services and can switch into child tenant accounts to see services specific to a customer. For details, see Viewing Network Services.


Last update: 2023-01-21