Viewing Network Services
The Networking > Services page provides a view of all your Megaport ONE services (Ports, MCRs, and MVEs). You can view, configure, and edit your Ports, MCRs, or MVEs, and their connections from this page.
To view services
- Choose Networking > Services.
To view service connections
- Click the expand and collapse button in the top left of the services table to show and hide all connections under a service. By default, all connections are shown.
The Location column shows the A-End and B-End location and diversity zone.
Sorting and filtering services
The sorting and filtering tools allow you to customize the Services page to help you find the information you need.
To narrow the services shown on the page
-
Enter your search in the Search field.
The filter will match against the name, service type, speed, or service ID. Any services matching your search are displayed.–or–
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Select a service type, service status, country, or provider from the drop-down lists.
You can sort services by name, in alphabetic order, and also by the date they were created.
To sort the table by column
- Click the up or down triangle next to a column heading.
The table columns reload, if necessary. - Click the heading again to reverse the order.
A small up or down triangle reflects the current bidirectional sort order.
You can sort in ascending or descending order.
Note
You can only sort Ports, MCRs, and MVEs, not their connections (such as VXCs or IXs), which are displayed in the order they were added.
Using the gear menu
The gear menu is a quick way to modify a service, such as editing, locking, adding a connection. The menu varies by service. For MCRs and IXs, it also provides access to the Looking Glass.
To use the gear menu
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On the Services page, click the gear icon
next to the service, and choose an action from the drop-down list.
Downloading a service inventory
The Services page provides a convenient way to get an inventory of all services associated with your account. The inventory includes all live and configured services, along with any services that have been decommissioned.
To download an inventory of services
- On the Services page, select Options > Download Inventory CSV.
The service inventory is saved in the comma-separated values (CSV) file format and downloaded to your Downloads folder.
- You can import the CSV data into spreadsheets and databases.
- You can open the CSV file in any text editor.
Viewing service status
By default, services are listed by the date they were created.
The provisioning status is displayed to the right of the service ID for each Megaport ONE service.
The provisioning statuses are:
| Provisioning Status | Description | Port | MCR | VXC |
|---|---|---|---|---|
| NEW | Only for preordering Ports. This status indicates the service order has been accepted and is waiting on the infrastructure to be available. | This status applies to Port preorders only. | N/A | N/A |
| DEPLOYABLE | The service order has been confirmed and is waiting for deployment. Services are typically in this state for 1-2 minutes. | |||
| CONFIGURED | The deployment has completed and the service is configured on the network. | |||
| LIVE SERVICE IS UP |
The meaning of this status depends on the product. | The service has been detected as live on the network. Light has been detected on the Port, meaning a cross connect has been attached and the Port activated. | The transition from CONFIGURED to LIVE is instantaneous. | The transition from CONFIGURED to LIVE is instantaneous. |
| SHUT DOWN | The service has been temporarily shut down. | N/A | N/A | The VXC has been temporarily shut down for failover testing, redundancy, or network design testing purposes. A VXC that has been shut down can still be edited, locked, and terminated. An IX can also be shut down for testing. |
| CANCELLED CANCELLED PARENT |
Termination of the service has been requested. Services are typically in this state for 1-2 minutes unless a future date has been set for termination. | Ports provide two options: 1) Terminate now 2) Terminate in 30 days. | MCRs only support terminate “now”. | VXCs can be individually terminated “now” or are terminated as part of terminating the attached Port or MCR. VXCs attached to Ports that are set to terminate in 30 days are terminated when the Port is terminated. |
| DECOMMISSIONED | The service has been decommissioned from the network. Services are no longer returned 30 days after they are decommissioned. | |||
| SERVICE IS DOWN | The service is down. For example, the service is having connectivity issues. |
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| FAILED | The service could not be deployed and is not in the deployment queue. |
Service details
Ports
Click a Port to view details, and select the Details tab.
The Port Details tab displays the service details, monitoring logs, and pricing information.
Port details include:
- Service ID – The Service ID is a unique alphanumeric reference associated with each service. The Service ID appears under the Port name. Provide the Service ID when asking the Support team for assistance.
- Provisioning Status – Appears after the Service ID to indicate the current Port status, such as Configured and Live, reported every five minutes.
These details appear under Service, after the name and service type:
- Location – The Port’s location on the Megaport network.
- Service Level Reference – An optional unique identifying number for the Port used for billing purposes.
- Monthly Price – The monthly price and currency as determined by the Port location, speed, and account information.
- Contract Term – The length of the service contract.
- Marketplace Visibility – Indicates whether the Port is private to your enterprise or publicly visible on the Megaport network for inbound connection requests.
- Contract End Date – The end date of the current service contract.
- Diversity Zone – Indicates the Port assignment in a diversity zone with either a red or blue icon.
- Created By – The name of the person who created the Port.
- Allocated – The capacity that has been allocated to the Port.
Use the Actions menu to perform these tasks:
- Add Ports to LAG – For LAG Ports, select to add another Port to the LAG. For details, see Adding a Port to an Existing LAG.
- Lock Service - If you have Company Admin permission for the Megaport ONE Portal, you can lock Ports and other Megaport ONE services to prevent modification or deletion. You can lock a Port only if its provisioning status is Live (or was Live previously). For details, see Locking Services - Enterprise Users.
- Add Connection – Select to establish a connection to a CSP, an IX, a service provider on the Megaport Marketplace, or deploy a private VXC to another Port (local to the current company account). If you have a service key, you can connect ports in separate Megaport ONE accounts or enable a business-to-business VXC. For details, see Connections Overview.
- Delete Service – Select to terminate a Port, either immediately or at the end of its term. The Port and its associated VXCs and IXs will be terminated. For details, see Terminating a Port.
Download LOA – After creating a Port, click this button to download the Letter of Authorization (LOA) in PDF format. For details, see Creating a Port.
MCRs
Click an MCR to view details, and select the Details tab.
MCR details include:
- Service ID – The Service ID is a unique alphanumeric reference associated with each service. The Service ID appears under the MCR name. Provide the Service ID when asking the Support team for assistance.
- Provisioning Status – Indicates the current MCR status, such as Configured and Live, reported every five minutes.
These details appear under Service, after the name and service type:
- Location – The MCR’s location on the Megaport network.
- Rate Limit – The MCR’s speed.
- MCR ASN – The autonomous system number (ASN) of the MCR.
- Initial BGP State – Whether BGP sessions are enabled or shut down on new VXCs. This setting is taken from the setting on the A-End of the MCR.
- Service Level Reference – An optional unique identifying number for the MCR used for billing purposes.
- Monthly Price – The monthly price and currency as determined by the MCR location, speed, and account information.
- Contract Term – The length of the current service contract.
- Contract End Date – The end date of the current service contract.
- Created By – The name of the person who created the MCR.
- Allocated – The capacity that has been allocated to the MCR.
Use the Actions menu to perform these tasks:
- Lock Service – Select to lock an MCR to prevent modification or deletion. For details, see Locking Services - Enterprise Users.
- MCR Looking Glass – Select to view single-screen visibility into MCR traffic routing. This visibility helps you troubleshoot connections by showing the status of protocols and routing tables in the MCR. For details, see Viewing Traffic Routing through MCR Looking Glass.
- Add Connection – Select to establish a connection to a CSP, a service provider on the Megaport Marketplace, or deploy a private VXC to another Port (local to the current company account). If you have a service key, you can connect to Ports in separate Megaport ONE accounts or enable a business-to-business VXC. For details, see Creating an MCR VXC.
- Delete Service – Select to terminate an MCR and its associated VXCs. MCR termination is immediate. For details, see Terminating an MCR.
MVEs
Click an MVE to view details, and select the Details tab.
As part of the MVE provisioning, you create a transit Virtual Cross Connect (VXC) to provide internet connectivity and to allow MVE to register and communicate with the SD-WAN overlay network. The Transit VXC is always the first VXC under the MVE. The Transit VXC icon differs from a standard VXC icon in the Megaport ONE Portal, and includes a small globe icon.
MVE details include:
- Service ID – The Service ID is a unique alphanumeric reference associated with each service. The Service ID appears under the MVE name. Provide the Service ID when asking the Support team for assistance.
- Provisioning Status – Indicates the current MVE status, such as Configured and Live, reported every five minutes.
These details appear under Service, after the name:
- Size – The MVE package size in the format vCPUs/DRAM.
- Vendor – The SD-WAN provider integrated with the MVE.
- Vendor Software – The current software version provided by the SD-WAN vendor.
- Location – The MVE’s location on the Megaport network.
- Service Level Reference – A unique identifying number for the MVE used for billing purposes.
- Monthly Price – The monthly price and currency as determined by the MVE location, sizes, and account information.
- Contract Term – The length of the service contract.
- Contract End Date – The end date for the contract term.
- Created By – The name of the person who created the MVE.
The public IP addresses assigned to the MVE appear under the Service details.
Use the Actions menu to perform these tasks:
- Lock Service – Select to lock an MVE to prevent modification or deletion. For details, see Locking Services - Enterprise Users.
- Add Connection – Select to establish a connection to a CSP, a service provider on the Megaport Marketplace, or deploy a private VXC to another Port (local to the current company account). If you have a service key, you can connect to Ports in separate Megaport ONE accounts or enable a business-to-business VXC. See the Megaport ONE documentation for your SD-WAN provider for details: Introducing MVE.
- Delete Service – Select to delete the MVE and its associated VXCs. MVE termination is immediate. You might also need to delete the MVE in your SD-WAN provider’s management console, see the Megaport ONE documentation for your SD-WAN provider for details: Introducing MVE.
VXCs
Click the expand and collapse button in the top left of the services table to show and hide all connections under a service. By default, all connections are shown.
Click the connection to view details, and select the Details tab.
VXC details include:
- Service ID – The Service ID is a unique alphanumeric reference associated with each service. The Service ID appears under the VXC name. Provide the Service ID when asking the Support team for assistance.
- Provisioning Status – Indicates the current VXC status, such as Configured and Live, reported every five minutes.
These details appear under A-End and B-End:
- A-End – Displays the location, rate limit, and VLAN IDs.
- B-End – Displays the location, rate limit, and VLAN IDs.
For a Transit VXC, this area shows the location, MVE configuration, and VLAN ID for the A-End. The location is shown for the B-End.
These details appear under Service:
- Rate Limit – The VXC rate limit.
- Service Level Reference – A unique identifying number for the VXC used for billing purposes.
- Monthly Price – The monthly price and currency as determined by the VXC location, speed, and account information.
- Created By – The name of the person who created the VXC.
- Created – The date the VXC was created.
- VXC State – The state of the VXC.
For Transit VXCs, the public IP addresses assigned to the VXC appear under the Service details.
Use the Actions menu to perform these tasks:
- Lock Service – Select to lock a VXC to prevent modification or deletion. For details, see Locking Services - Enterprise Users.
- Delete Service – Select to terminate a VXC. VXCs can be individually terminated or are terminated as part of terminating the attached Port or MCR. VXCs attached to Ports that are set to terminate in 30 days are terminated when the Port is terminated.
IXs
Each IX displays its name, rate limit, and location. Click the IX to view details, and select the Details tab. IX details include configuration and billing information.
- Service ID – The Service ID is a unique alphanumeric reference associated with each service. The Service ID appears under the IX name. Provide the Service ID when asking the Support team for assistance.
- Provisioning Status – Indicates the current IX status, such as Configured and Live, reported every five minutes.
These details appear under Service:
- Rate Limit – The IX rate limit.
- ASN – The autonomous system number (ASN) of the IX.
- Mac Address – The MAC Address of the Layer 3 device that will establish the BGP peering session with the IX.
- VLAN – The VLAN ID of the IX connection.
- Service Level Reference – A unique identifying number for the IX used for billing purposes.
- Monthly Price – The monthly price and currency as determined by the IX location, speed, and account information.
- Created By – The name of the person who created the IX.
- Created – The date the IX was created.
Use the Actions menu to perform these tasks:
- IX Telemetry – Select to view and analyze your network traffic flow statistics, check whether or not a peer is using a lot of network traffic, and to diagnose and troubleshoot any configuration or networking issues. For details, see Viewing Network Traffic through IX Telemetry.
- Delete Service – Select to terminate an IX. IXs can be individually terminated or are terminated as part of terminating the attached Port. IXs attached to Ports that are set to terminate in 30 days are terminated when the Port is terminated. For details, see Internet Exchange Overview.