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Viewing Network Services

The Networking > Services page provides a view of all your Megaport ONE services (Ports, MCRs, and MVEs). You can view, configure, and edit your Ports, MCRs, or MVEs, and their connections from this page.

To view services

  • Choose Networking > Services.

Services Page

To view service connections

  • Click the right arrow to expand all connections under a service, or click the down arrow to hide them.

Sorting and filtering services

The sorting and filtering tools allow you to customize the Services page to help you find the information you need.

Sorting and Filtering

To narrow the services shown on the page

  • Enter your search in the Search field. The filter will match against the name, service type, speed, or service ID. Any services matching your search are displayed.

    –or–

  • Select a speed, service type, service status, or provider from a drop-down list.

You can sort services by name, in alphabetic order, and also by the date they were created.

To sort the table by column

  • Click the up or down triangle next to a column heading.
    The table columns reload, if necessary.
  • Click the heading again to reverse the order.
    A small up or down triangle reflects the current bidirectional sort order.

You can sort in ascending or descending order.

Note

You can only sort Ports, MCRs, and MVEs, not their connections (such as VXCs or IXs), which are displayed in the order they were added.

Using the gear menu

The gear menu is a quick way to modify a service, such as editing, locking, adding a connection. The menu varies by service. For MCRs and IXs, it also provides access to the Looking Glass.

To use the gear menu

  • On the Services page, click the Gear icon gear icon next to the service, and choose an action from the drop-down list.

    Gear Menu

Downloading a service inventory

The Services page provides a convenient way to get an inventory of all services associated with your account. The inventory includes all live and configured services, along with any services that have been decommissioned.

To download an inventory of services

  • On the Services page, click Download Inventory CSV.

    Inventory of Services

    The service inventory is saved in the comma-separated values (CSV) file format and is downloaded to your Downloads folder.

Sample CSV

  • You can import the CSV data into spreadsheets and databases.
  • You can open the CSV file in any text editor.

Viewing and editing a service

By default, services are listed by the date they were created.

Service status

The status indicator for each Megaport ONE service changes color to indicate its provisioning status. Mouse over the status indicator to view the service status.

Inventory of Services

Status Description
Green Dot icon SERVICE IS UP - The service is configured and live.
Red icon SERVICE IS DOWN - The service is down. For example, the service is having connectivity issues.
Purple configured icon STATUS UNKNOWN

When the service status doesn’t match any of the above categories, the service provisioning status appears with the blue dot if it has not been cancelled. It appears with a red dot when it falls into the cancelled or cancelled parent status. The provisioning statuses are:

Provisioning Status Description Port MCR VXC
NEW Only for preordering Ports. This status indicates the service order has been accepted and is waiting on the infrastructure to be available. This status applies to Port preorders only. N/A N/A
DEPLOYABLE The service order has been confirmed and is waiting for deployment. Services are typically in this state for 1-2 minutes.
CONFIGURED The deployment has completed and the service is configured on the network.
LIVE The meaning of this status depends on the product. The service has been detected as live on the network. Light has been detected on the Port, meaning a cross connect has been attached and the Port activated. The transition from CONFIGURED to LIVE is instantaneous. The transition from CONFIGURED to LIVE is instantaneous.
CANCELLED, CANCELLED PARENT Termination of the service has been requested. Services are typically in this state for 1-2 minutes unless a future date has been set for termination. Ports provide two options: 1) Terminate now 2) Terminate in 30 days. MCRs only support terminate “now”. VXCs can be individually terminated “now” or are terminated as part of terminating the attached Port or MCR. VXCs attached to Ports that are set to terminate in 30 days are terminated when the Port is terminated.
DECOMMISSIONED The service has been decommissioned from the network. Services are no longer returned 30 days after they are decommissioned.
FAILED The service could not be deployed and is not in the deployment queue.

Service details

Ports

Click a Port to view details, and select the Details tab.

The Port Details tab displays the service details, monitoring logs, and pricing information.

Port Details Tab

Port details include:

  • Service ID – The Service ID is a unique alphanumeric reference associated with each service. The Service ID appears under the Port name. Provide the Service ID when asking the Support team for assistance.
  • Provisioning Status – Appears after the Service ID to indicate the current Port status, such as Configured and Live, reported every five minutes.

These details appear under Service, after the name and service type:

  • Location – The Port’s location on the Megaport network.
  • Service Level Reference – An optional unique identifying number for the Port used for billing purposes.
  • Monthly Price – The monthly price and currency as determined by the Port location, speed, and account information.
  • Contract Term – The length of the service contract.
  • Contract End Date – The end date of the current service contract.
  • Diversity Zone – Indicates the Port assignment in a diversity zone with either a red or blue icon.
  • Created By – The name of the person who created the Port.

Use the Actions menu to perform these tasks:

  • Download LOA – After creating a Port, click to download the Letter of Authorization (LOA) in PDF format.
  • + Add Connection – Select to establish a connection to a CSP, an IX, or deploy a private VXC to another Port (local to the current company account).
  • Delete Service – Select to terminate a Port, either immediately or at the end of its term. The Port and its associated VXCs and IXs will be terminated. For details, see Terminating a Port.

MCRs

Click an MCR to view details, and select the Details tab.

MCR

MCR details include:

  • Service ID – The Service ID is a unique alphanumeric reference associated with each service. The Service ID appears under the MCR name. Provide the Service ID when asking the Support team for assistance.
  • Provisioning Status – Indicates the current MCR status, such as Configured and Live, reported every five minutes.

These details appear under Service, after the name and service type:

  • Location – The MCR’s location on the Megaport network.
  • Rate Limit – The MCR’s speed.
  • Initial BGP State – Whether BGP sessions are enabled or shut down on new VXCs. This setting is taken from the setting on the A-End of the MCR.
  • Service Level Reference – An optional unique identifying number for the MCR used for billing purposes.
  • Monthly Price – The monthly price and currency as determined by the MCR location, speed, and account information.
  • Contract Term – The length of the current service contract.
  • Contract End Date – The end date of the current service contract.
  • Created By – The name of the person who created the MCR.

Use the Actions menu to perform these tasks:

  • +Add Connection – Select to establish a connection to a CSP or deploy a private VXC to another Port (local to the current company account).
  • Delete Service – Select to terminate an MCR and its associated VXCs. MCR termination is immediate.

MVEs

Click an MVE to view details, and select the Details tab.

Note

As part of the MVE provisioning, Megaport ONE creates a transit Virtual Cross Connect (VXC) to provide internet connectivity and to allow MVE to register and communicate with the SD-WAN overlay network. The transit VXC is always the first VXC under the MVE. You cannot modify or delete the transit VXC.

MVE

MVE details include:

  • Service ID – The Service ID is a unique alphanumeric reference associated with each service. The Service ID appears under the MVE name. Provide the Service ID when asking the Support team for assistance.
  • Provisioning Status – Indicates the current MVE status, such as Configured and Live, reported every five minutes.

These details appear under Service, after the name:

  • Size – The MVE package size in the format vCPUs/DRAM/Internet Access.
  • Vendor – The SD-WAN provider integrated with the MVE.
  • Vendor Software – The current software version provided by the SD-WAN vendor.
  • Location – The MVE’s location on the Megaport network.
  • Service Level Reference – A unique identifying number for the MVE used for billing purposes.
  • Monthly Price – The monthly price and currency as determined by the MVE location, sizes, and account information.
  • Contract Term – The length of the service contract.
  • Contract End Date – The end date for the contract term.
  • Created By – The name of the person who created the MVE.

The public IP addresses assigned to the MVE appear under the Service details.

MVE

Use the Actions menu to perform these tasks:

  • +Add Connection – Select to establish a connection to a CSP or deploy a private VXC to another Port (local to the current company account).
  • Delete Service – Select to delete the MVE and its associated VXCs. MVE termination is immediate. You might also need to delete the MVE in your SD-WAN provider’s management console, see the Megaport ONE documentation for your SD-WAN provider for details: Introducing MVE.

VXCs

Click the right arrow to expand all connections under a service, or click the down arrow to hide them.

Services Page

Click the connection to view details, and select the Details tab.

VXC

VXC details include:

  • Service ID – The Service ID is a unique alphanumeric reference associated with each service. The Service ID appears under the VXC name. Provide the Service ID when asking the Support team for assistance.
  • Provisioning Status – Indicates the current VXC status, such as Configured and Live, reported every five minutes.

These details appear under A-End and B-End:

  • A-End – Displays the location, rate limit, and VLAN IDs.
  • B-End – Displays the location, rate limit, and VLAN IDs.

These details appear under Service:

  • Rate Limit – The VXC rate limit.
  • Service Level Reference – A unique identifying number for the VXC used for billing purposes.
  • Monthly Price – The monthly price and currency as determined by the VXC location, speed, and account information.
  • Created By – The name of the person who created the VXC.
  • Created – The date the VXC was created.

Use the Actions menu to perform this task:

  • Delete Service – Select to terminate a VXC. VXCs can be individually terminated or are terminated as part of terminating the attached Port or MCR. VXCs attached to Ports that are set to terminate in 30 days are terminated when the Port is terminated.

IXs

Each IX displays its name, rate limit, and location. Click the IX to view details, and select the Details tab. IX details include configuration and billing information.

  • Service ID – The Service ID is a unique alphanumeric reference associated with each service. The Service ID appears under the IX name. Provide the Service ID when asking the Support team for assistance.
  • Provisioning Status – Indicates the current IX status, such as Configured and Live, reported every five minutes.

Use the Actions menu to perform this task:

  • Delete Service – Select to terminate an IX. IXs can be individually terminated or are terminated as part of terminating the attached Port. IXs attached to Ports that are set to terminate in 30 days are terminated when the Port is terminated.

Last update: 2023-02-02