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Adding and Modifying Users

If you have Company Admin permission for the Megaport ONE Portal, you can create and edit Portal users, assign roles, and deactivate users. The Users page lists existing users. You can add or deactivate users, edit existing user privileges, and update contact information. You can also search for a specific user, or filter the results using the Role drop-down list.

To search for a user

  1. Log in to the Megaport ONE Portal.
  2. Choose Tenant > Settings.
  3. Select Users.
    Users Menu
  4. Start typing the user name to search, or select a role from the Role drop-down menu to focus the list.

To add a new user

  1. From the Users page, click Invite User.
    New User
  2. Complete all fields.
    The user email address is required for registration and to enable notifications. The role determines what actions the user can perform in the Portal and their access permissions. For details about the user roles, see Managing User Roles.
  3. Click Create User.
    The Portal sends the new user an email with instructions for creating a password and logging in.

For existing users, you can edit the user profile and also activate and deactivate access. This allows for both pre-provisioning, fast enablement, and suspension of user access to the Portal.

To edit a user profile

  1. From the Users page, find the user to deactivate.
    You can use the filters at the top of the page to focus the list.
  2. Click the gear icon for the user entry and select Edit User.
    Edit User
  3. Update any of the profile information and click Update User.

To deactivate a user

  1. From the Users page, find the user to modify.
    You can use the filters at the top of the page to focus the list.
  2. Click the gear icon for the user entry and select Deactivate User.
    Deactivate User
  3. Type DEACTIVATE (all caps) to confirm the deactivation.
  4. Click Deactivate.

Last update: 2022-11-10