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Managing Your User Profile

From your Account page, you can update user profile details, email preferences, view account activity, and enable two-factor authentication. For information on account activity, see Viewing the Account Activity Log.

To manage your user profile

  1. Log in to the Megaport ONE Portal.
  2. Choose My Account under your user name.
    User profile
  3. To update your account details or email preferences: click Edit under Account Details, make the changes, then click Save.
    Account details
  4. To change the email address associated with your profile: click Actions and choose Change Email. Enter the password and new email address, and click Confirm.
    Change email

  5. To change your account password: click Actions and choose Change Password. Make the appropriate update, and click Confirm.

Securing your account with two-factor authentication

Two-factor authentication provides an extra level of security for your account. We recommend that you use the Google Authenticator app.

To enable two-factor authentication

  1. Choose My Account under your user name.
  2. Click Actions and choose Enable Two-factor Authentication.
    Two-factor identification
  3. Scan the QR code with the authenticator app.
    Two-factor identification
  4. Enter your account password.
  5. Enter the token generated by the authenticator app.
  6. Click Confirm.

Last update: 2022-10-27