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Providing System Information for Faster Support

The Support page shows detailed information related to your Megaport ONE Portal session. This data is useful for Megaport ONE Support when troubleshooting, and can assist in reproducing the issue.

To view the System Information

  1. In the Megaport ONE Portal, choose Support.
    The Support page displays links to Megaport ONE documentation, live chat, and your system information.
  2. Under System Information, click Copy to clipboard.
    Support page
  3. Paste the contents into your email or chat session with Support.

Last update: 2022-11-29